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Dear end-users or indirect customers,

Thank you for choosing ASRock Industrial products. Due to the unique configuration of each system, we recommend you contact your dealer or distributor for technical support.

If you would like to contact us for technical support directly, please get in touch with us via Technical Support and give us a detailed description of the problem along with the following information.

  • 1. Model Name.
  • 2. CPU/Processor (Brand, Model, Speed)
  • 3. Memory (Brand, Speed, Capacity)
  • 4. Video Card (Brand, Model)
  • 5. Operating System (Detailed Version)
  • 6. Hard Drive (Interface, Brand, Model, Capacity)
  • 7. Other Device (Brand, Model) * If necessary

       *Additional system configuration information may be required.

ASRock Industrial provides 24 months of warranty service to Authorized Distributors or direct customers. End users should refer to the retailer or original vendor RMA & Refund policy.

If experiencing difficulties in warranty service through your dealer or place of purchase, ASRock Industrial will attempt to resolve this issue.