If you are fully aware of the category of your question, you may choose one of the categories below for frequently asked questions.
| FAQ Type | Question | Product | Date | ||||
|---|---|---|---|---|---|---|---|
| FAQ Type | Others | Question | Technical Document - Generally Asked Questions | Product | All model | Date | 2020-07-09 |
| FAQ Type | Application | Question | How do I use EDID emulation feature on DSF-A6000? | Product | DSF-A6000 | Date | 2024-09-11 |
| FAQ Type | BIOS/FW | Question | What should I do if memory is not running at the maximum supported frequency? | Product | Intel ADL-S / RPL-S / RPL-S Refresh Platform with DDR5 models, Intel Meteor Lake Platform models | Date | 2024-07-03 |
| FAQ Type | Application | Question | I would like to use the PCIE add-on card (+12V input power required) on DC-in designed motherboard, how do I supply the +12V input power for PCIE add-on card? | Product | IMB-X1240-WV, IMB-1240-WV, IMB-1239-WV, IMB-1233-WV, IMB-X1233-WV, IMB-1232 | Date | 2024-05-13 |
| FAQ Type | OS & Driver | Question | The network keeps disconnecting and reconnecting, what should I do? | Product | All model | Date | 2023-11-06 |
| FAQ Type | Application | Question | I am not able to get DHCP leases from Intel I225-LM / I226-LM LAN (vPro supported). How can I configure the LAN port for DHCP Server use? | Product | All model with Intel I225-LM / I226-LM LAN (vPro supported) | Date | 2023-10-31 |
| FAQ Type | Specification | Question | What is the maximum DDR5 memory frequency supported by Intel 12th, 13th, and 14th gen desktop processor? | Product | Intel ADL-S Platform, Intel RPL-S Platform, Intel RPL-S Refresh Platform DDR5 models | Date | 2023-10-17 |
| FAQ Type | Specification | Question | Does my system support KVM function(Intel® vPro)? | Product | Intel ADL-P Platform, Intel RPL-P Platform | Date | 2023-09-06 |
| FAQ Type | BIOS/FW | Question | How do I reset the PCH replacement counter on Alder Lake-PS platform model? | Product | Alder Lake-PS platform model (SBC-372, IMB-1236 etc..) | Date | 2023-08-29 |
| FAQ Type | BIOS/FW | Question | Can ASRock Industrial Alder Lake-S platform support Intel 13th Gen. CPU? | Product | IMB-1230, IMB-1231, IMB-X1231, IMB-1232-WV, IMB-1233-WV, IMB-X1233-WV, IMB-1314, IMB-X1314, IMB-1712, IMB-X1712, IMB-1713, IMB-1714, IMB-X1714 | Date | 2023-05-16 |
| FAQ Type | OS & Driver | Question | Does my model support Windows 11? | Product | All model | Date | 2022-11-14 |
| FAQ Type | OS & Driver | Question | I clone OS from one storage device to another device in order to use OS directly without installation for each system. However, I found MAC address are different from the MAC sticker on M/B. How should I do? | Product | All model | Date | 2022-08-02 |
| FAQ Type | BIOS/FW | Question | How do I update LVDS Chrontel firmware for CH7513A under Windows? | Product | All model with CH7513A Chrontel IC | Date | 2022-05-19 |
| FAQ Type | Specification | Question | We recently receive the notification from ASRockind that the Realtek LAN controller will be changed to RTL8111H. Should we update any BIOS or Driver for RTL8111H Realtek LAN controller? | Product | All model | Date | 2021-06-28 |
| FAQ Type | Application | Question | How do I assemble and disassemble the Tiger Lake fanless system? | Product | NUC Tiger Lake fanless system | Date | 2021-04-26 |